Health City Cayman Islands recommended for JCI Enterprise reaccreditation following comprehensive assessment
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Dr. Binoy Chattuparambil, clinical director at Health City Cayman Islands, addresses the Health City team following the announcement.
Health City team members and JCI surveyors gather following the announcement.
Health City first achieved JCI accreditation in May 2015, just one year after opening, becoming only the second hospital in the Caribbean to receive the distinction. In 2023, it became the first hospital in the Caribbean to be recognized under JCI Enterprise Accreditation as part of the Narayana Health network.
JCI is a globally recognized healthcare accreditation organization that evaluates hospitals against rigorous international standards for patient safety, clinical care and organizational performance. Its independent assessments cover areas including infection prevention and control, medication management, patient rights and quality improvement, providing patients with assurance of a healthcare facility’s commitment to safe, high-quality care.
Dr. Binoy Chattuparambil, clinical director at Health City Cayman Islands, said the recommendation reflects the collective efforts of the organization’s staff.
“Since opening in 2014, we have continued to expand the range and complexity of care available in the Cayman Islands, including specialized treatments and procedures that previously required patients to travel overseas. As our capabilities grow, so does our responsibility to ensure that every service meets the highest standards of quality and patient safety. This recommendation is an important recognition of the work our teams do every day to uphold those standards and deliver the best possible care to our patients.”
Health City’s clinical performance indicators further demonstrate this commitment. In 2025, the organization recorded a hospital-acquired infection rate of 1.04% and a surgical site infection rate of 0.95%, both below published benchmarks of 3-7% and 2-4%, respectively. Hand hygiene compliance reached 97.68%, exceeding the 90% benchmark.
Health City has evolved into a tertiary center of excellence, providing an extensive range of specialized services, including cardiology, cardiovascular and thoracic surgery, orthopedics and sports medicine, neurology, neurosurgery, oncology, gastroenterology, pulmonology, urology, maternity and neonatal care. The opening of Health City at Camana Bay in 2024 further strengthened local healthcare capacity, introducing additional emergency and urgent care facilities, along with maternity, neonatal and pediatric services. Its maternity program recently celebrated the delivery of its 100th baby, while its Level III Neonatal Intensive Care Unit (NICU) provides specialized care for premature and critically ill newborns.
The organization has also continued to introduce advanced medical technologies and treatment options. In 2026, Health City performed its first robotic cardiac surgery, introduced pulsed field ablation (PFA) for atrial fibrillation and launched NeuroQuant, an artificial intelligence-supported technology for advanced brain MRI analysis. Investment in the future healthcare workforce also remains a priority. This year, Health City reintroduced the Dr. Devi Shetty Fellowship, providing three Caymanian students with the opportunity to spend a month at Narayana Health facilities in Bangalore, India.
Shomari Scott, chief business officer at Health City Cayman Islands, said the recommendation is particularly significant as it reflects the organization’s ability to maintain internationally recognized standards of care while expanding its facilities and specialized services.
“When Health City first achieved JCI accreditation in 2015, we had been operating for just one year. More than a decade later, we have grown into a network of healthcare facilities offering some of the most advanced medical services in the region, while continuing to uphold the same internationally recognized standards. For us, this recommendation is particularly significant because it demonstrates that our commitment to quality and patient safety has remained a priority throughout our growth. It also reinforces the confidence that patients and their families can have in the care they receive at Health City.”
Health City remains committed to expanding access to high-quality, patient-centered care, reducing the need for overseas treatment and supporting the continued development of healthcare in the Cayman Islands and across the region.
About Health City Cayman Islands
Health City Cayman Islands (HCCI) is a medically advanced tertiary hospital with locations in East End and George Town in Grand Cayman. The brainchild of internationally renowned heart surgeon and humanitarian Dr. Devi Shetty, it features a unique model of healthcare, built with a focus on the patient and rooted in innovative business models that allow the delivery of high-quality, affordable care. A member of the Narayana Health network, HCCI is the first hospital in the Caribbean and one of only six organizations globally to receive the prestigious Joint Commission International (JCI) Enterprise Accreditation. For more information, visit www.healthcitycaymanislands.com.
Dr. Karen Springer, Medical Advisor
Marketplace Excellence
+1 201 861-2056
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